Rent Recovery Officer

Reference:

20105

Sector:

Accounting and Finance, Financial Controller, Property Management

Salary:

£15,000 to £22,500 Per Annum

Town/City:

South Woodford

Position:

Part Time

Job Features

Job Features

A highly established Property Company has an excellent opportunity for a part time Rent Recovery Officer who is ambitious, organised and motivated to deliver results.

Job Title: Rent Recovery Officer

Salary: £15,000 to £22,500 Per Annum - Part Time (15-20 hours per week)

Working Hours: Flexible Monday to Friday - 3 to 4 days per week - Office based

Location: South Woodford

WHATS IN IT FOR YOU:

Play a key role in rent recovery and tenancy sustainment
Work directly with tenants, landlords, and local authorities
Gain specialist knowledge in Universal Credit, APAs, and social housing legislation
Flexible part-time hours to suit your schedule
Opportunity to make a real difference in preventing arrears and supporting tenants

DUTIES:

Monitor rent accounts and take prompt action on arrears
Provide guidance on Universal Credit claimsincluding the housing element
Set up Alternative Payment Arrangements (APAs) for high-risk tenants
Conduct affordability assessments and create sustainable repayment plans
Prepare evidence and support court proceedings for possession claims
Liaise with Housing Benefit teams to resolve complex payment disputes
Support eviction processes where legal possession is granted

ABOUT YOU:

Experience in rent collection or debt recovery, ideally in social housing or local authorities
Knowledge of Welfare Reform, UC impacts, and landlord-tenant legislation
Strong negotiation and communication skillsIT literate: CRM systems & Microsoft Office
High numerical accuracy and attention to detail
Resilient, organised, and target-driven

BENEFITS