Rent Recovery Officer

Reference:

20105

Sector:

Accounting and Finance, Financial Controller, Property Management

Salary:

£15,000 to £22,500 Per Annum

Town/City:

South Woodford

Position:

Part Time

Job Features

Job Features

A highly established Property Company has an excellent opportunity for a part time Rent Recovery Officer who is ambitious, organised and motivated to deliver results.

Job Title: Rent Recovery Officer

Salary: £15,000 to £22,500 Per Annum - Part Time (15-20 hours per week)

Working Hours: Flexible Monday to Friday - 3 to 4 days per week - Office based

Location: South Woodford

WHATS IN IT FOR YOU:

•  Play a key role in rent recovery and tenancy sustainment
• Work directly with tenants, landlords, and local authorities
• Gain specialist knowledge in Universal Credit, APAs, and social housing legislation
• Flexible part-time hours to suit your schedule
• Opportunity to make a real difference in preventing arrears and supporting tenants

DUTIES:

• Monitor rent accounts and take prompt action on arrears
• Provide guidance on Universal Credit claimsincluding the housing element
• Set up Alternative Payment Arrangements (APAs) for high-risk tenants
• Conduct affordability assessments and create sustainable repayment plans
• Prepare evidence and support court proceedings for possession claims
• Liaise with Housing Benefit teams to resolve complex payment disputes
• Support eviction processes where legal possession is granted

ABOUT YOU:

• Experience in rent collection or debt recovery, ideally in social housing or local authorities
• Knowledge of Welfare Reform, UC impacts, and landlord-tenant legislation
• Strong negotiation and communication skillsIT literate: CRM systems & Microsoft Office
• High numerical accuracy and attention to detail
• Resilient, organised, and target-driven

BENEFITS

• Birthday holiday entitlement + up to 6 extra days with service
• Bonus and additional earning incentives
• Future company healthcare options
• Flexible, supportive, and professional team environment

Apply online or call Audrey 02085055444

Ref: 20105